Influence of Information Systems Use on Organizational Performance of First Bank PLC, Nigeria

  • Vincent E. Unegbu E. Unegbu Babcock University
  • Chinyere N. Ikonne Babcock University
  • Emmanuel S. Abia Babcock University
Keywords: information systems; Organisational performance; Business information; First Bank.

Abstract

Business managers in Nigeria view the implementation of Information Systems as a tactic to combat competition by improving productivity, profitability and most especially organizational performance. The extent to which banks in Nigeria employ Information Systems is yet to be ascertained. This research discussed the relationship between information systems and organizational performance of banks using First Bank PLC as a case study. Using a structured questionnaire administered to 102 selected staff of three selected branches of First Bank in Ogun State, Nigeria, and analysing the obtained data with the descriptive and regression method of statistical analysis, this study examined the role Information Systems (IS) play in organisational performance of banks. The result obtained indicated that First Bank's staff are aware of the importance of information systems to organisations and ensured that the available information systems within their branches are well engaged of by their staff and customers but there is still a gap when compared with the developed countries. The researchers recommended that First bank allocates more funds to the purchase of information systems thereby increasing organisational chance of surviving amidst daunting challenges.

Published
2018-12-28