IMPLICATIONS OF ARTIFICIAL INTELLIGENCE AND ROBOTICS IN LIBRARY AND INFORMATION SERVICES

Authors

  • Ezekwibe Deborah Uzoma Chukwuemeka Odumegwu Ojukwu University, Igbariam, Anambra State, Nigeria
  • Okafor Ngozi Goodness Chukwuemeka Odumegwu Ojukwu University, Igbariam, Anambra State, Nigeria
  • Ezeibe Ozioma Ebuka Chukwuemeka Odumegwu Ojukwu University, Igbariam, Anambra State, Nigeria
  • Modili Amarachi Chigozie Chukwuemeka Odumegwu Ojukwu University, Igbariam, Anambra State, Nigeria

Abstract

This study examined how artificial intelligence (AI) and robotics in library and information services are transforming the way libraries operate and interact with users. AI-powered systems analyze vast amounts of data, catalogue, classify documents, and provide personalized recommendations, while robots automate routine tasks, enhance user experience, and expand accessibility. This article explores the future directions of AI and robotics in library and information services, investigating benefits, challenges, and implications for libraries, librarians, and users. The benefits of AI and robotics in libraries include improved user experience, automation of routine activities, increased efficiency, reduced human error, and integration of data sets. However, challenges such as job loss, inadequate funds, staff training, data quality and management, cybersecurity and privacy, and ethical considerations must be addressed. The future directions of AI and robotics in library and information services include advanced conversational AI, autonomous robots for complex tasks, AI-powered predictive analytics, assistance and highly customized learning, enhanced accessibility features, smart environment management, integrated augmented reality (AR) and virtual reality (VR), and robust data analytics for improved services.

References

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Published

2025-12-16

Issue

Vol. 19 No. 1 (2025): Library and Information Science Digest

Section

Research Articles