Patronage and Utilization of Information Resources at Pre-COVID-19 Pandemic Era in Northeast University Libraries of Nigeria
The regular assessment of the usage of library resources and services provides a solid platform for improvement and excellence. The study investigated the patronage and utilization of information resources by library users in Federal University libraries in North East, Nigeria. The study was conducted between July and November 2019. Undergraduate students, postgraduate students, and lecturers constituted the respondents of the study. The research adopted a survey design using 375 sample size. A questionnaire was used for data collection. Out of three hundred and seventy-five (375) questionnaires administered, 360 were retrieved and found usable for analysis. Descriptive statistics of frequency counts and percentages were used to analyze the data. The findings of the study revealed that variation existed among the library users in terms of hours spent, frequency of usage, types of information resources used and purposes for which the libraries were utilized. To improve the level of patronage and utilization of information resources, the study recommended that all libraries understudy should make their library stocks more current and easy to utilize to boost the level of patronage and utilization of their users.